FORECAST, 218 Seventh Street, SE, Washington, DC 20003 | Phone: 202-547-7337 | email: info@forecaststore.com
HOURS: Sat-Sun: 12-5* | Tues-Fri: 11-6 | *NEW STORE HOURS

FORECAST Return Policy

POLICIES

  • Full price merchandise can be returned for a full refund or exchanged within 30 days of the delivery date.
  • Sale merchandise can be returned for a full refund or exchanged within 14 days of the delivery date.
  • Items marked FINAL SALE cannot be exchanged or returned at any time.
  • Merchandise eligible for returns may be returned free of charge. A pre-paid return label is provided in every order.

We will only accept returns for items that have not been worn, altered or washed. All tags must be attached. Footwear returns must be in the original condition -FORECAST does not accept returns for worn footwear.

Upon receipt of returned goods, FORECAST reserves the right to deny refund if the merchandise does not meet return policy requirements.

Shipping and handling charges for returned merchandise are non-refundable unless we have made a shipping error.

At this time, forecaststore.com offers only UPS return labels for domestic return addresses. The customer is required to pay shipping on return orders sent from outside the U.S.

SHIPPING ERRORS OR DAMAGED PRODUCTS

In the event that we processed an order incorrectly or you received a damaged or defective item, we will gladly replace or take back that item for a full refund at our expense. FORECAST will provide a pre-paid UPS or shipping label to expedite the return for orders shipped within the US. To receive your shipping label and arrange to replace your product, please contact FORECAST Customer Service by phone at 202-547-7337 or by email at This email address is being protected from spambots. You need JavaScript enabled to view it..

FORECAST customers using a third party service are responsible for any duties, taxes and shipping costs that may occur. FORECAST is not liable for any damages from any third party shipping services.

RETURNING AN ITEM PURCHASED WITH A FORECAST GIFT CERTIFICATE

The standard FORECAST return policy applies to any merchandise purchased with a FORECAST Gift Certificate. We will issue a new FORECAST Gift Certificate for the amount used on the original purchase and send it to the shipping address on the original order.

If you used a credit card in addition to a FORECAST Gift Certificate to pay for your order, we will credit your credit card the amount originally charged and issue a new FORECAST Gift Certificate in the amount used on the original purchase. You will receive your new Gift Certificate within two weeks of processing your return.

IN-STORE RETURNS

Items purchased on forecaststore.com may be returned to FORECAST in Washington DC to expedite the return process free of charge. In order to do so, you must bring the receipt provided with your order - no exceptions will be made. Store associates will process your return right away.

INTERNATIONAL RETURNS & EXCHANGES

Returns and Exchanges are not offered with international shipments.